Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you visit and interact with our online casino platform. By continuing to use our services, you acknowledge that you have read and understood this policy and consent to our use of cookies as described herein. This policy was last updated on January 28, 2026, and applies to all users accessing our gaming services from the United Kingdom and other jurisdictions where we operate legally.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our online casino website. These files contain information that helps us recognise your device and remember certain information about your preferences or past actions on our platform. Cookies serve various purposes, from essential functionality that enables you to navigate our gaming platform securely, to collecting analytics data that helps us improve your overall gaming experience.
In addition to traditional cookies, we may also use similar technologies such as web beacons, pixel tags, local storage objects, and session storage. These technologies work alongside cookies to provide enhanced functionality for our casino games, account management systems, and promotional features. Understanding how these technologies work will help you make informed decisions about your privacy preferences while enjoying our gaming services.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration | Examples |
|---|---|---|---|
| Essential Cookies | Required for basic website functionality, secure login, and game operation | Session or up to 1 year | Authentication tokens, security cookies, load balancing |
| Performance Cookies | Collect anonymous data about website usage and game performance | Up to 2 years | Analytics cookies, error tracking, page load times |
| Functional Cookies | Remember your preferences and settings for personalised experience | Up to 1 year | Language settings, game preferences, display options |
| Marketing Cookies | Track your activity to deliver targeted advertisements and promotions | Up to 13 months | Advertising cookies, social media pixels, conversion tracking |
3. How We Use Cookies
Our online casino platform utilises cookies to enhance your gaming experience in several important ways. Essential cookies enable core functionality such as secure account access, maintaining your session during gameplay, and processing deposits and withdrawals safely. Without these cookies, many of our gaming services would not function properly, and your account security could be compromised.
Performance cookies help us understand how players interact with our casino games and website features. This data allows us to identify popular games, optimise loading times, and resolve technical issues that might affect your gaming sessions. We also use functional cookies to remember your gaming preferences, such as favourite slot games, preferred betting limits, and display settings that make your experience more enjoyable.
- Maintaining secure login sessions across different sections of our casino platform
- Remembering your game preferences and betting history for improved recommendations
- Processing payments and withdrawals through our secure banking systems
- Detecting and preventing fraudulent activity and unauthorised access attempts
- Customising promotional offers based on your gaming interests and activity patterns
- Providing customer support with relevant information about your account and gaming history
4. Third-Party Cookies
Our online casino platform works with various third-party service providers who may place their own cookies on your device. These partners include payment processors, game developers, analytics providers, and advertising networks. Each third party operates under their own privacy policies and cookie practices, which we encourage you to review independently.
Gaming software providers may use cookies to ensure fair play, track game statistics, and provide seamless integration with our casino platform. Payment service providers use cookies to facilitate secure transactions and comply with financial regulations. Marketing partners may place cookies to help us deliver relevant promotional content and measure the effectiveness of our advertising campaigns across different channels.
5. Managing Your Cookie Preferences
You have several options for managing cookies on our casino platform. Our cookie consent banner, which appears when you first visit our website, allows you to accept all cookies or customise your preferences by category. You can access these settings at any time through the cookie preferences link in our website footer or account settings menu.
Most web browsers provide built-in tools for managing cookies and tracking preferences. You can typically find these options in your browser’s privacy or security settings menu. However, please note that disabling certain cookies may impact your ability to access some features of our casino platform or affect the quality of your gaming experience.
- Access cookie preferences through our website’s privacy settings menu
- Use browser settings to block or delete cookies from all websites
- Enable “Do Not Track” signals in your browser preferences
- Install privacy-focused browser extensions that block tracking cookies
- Review and modify cookie settings for individual third-party services
6. Browser-Specific Cookie Management
Different web browsers offer various methods for managing cookies and privacy settings. Below are instructions for managing cookies in the most commonly used browsers when accessing our online casino platform:
- Google Chrome: Click Settings > Privacy and security > Cookies and other site data. Choose your preferred cookie settings and manage exceptions for specific websites including our casino platform.
- Mozilla Firefox: Access Options > Privacy & Security > Cookies and Site Data. Configure standard, strict, or custom privacy protection levels that affect cookie behaviour on our gaming website.
- Safari: Navigate to Preferences > Privacy > Manage Website Data. Control cookie acceptance and remove stored data from our casino and other websites you have visited.
- Microsoft Edge: Go to Settings > Site permissions > Cookies and site data. Set cookie policies and manage stored data for our casino platform and other websites.
7. Data Retention and Cookie Lifespan
Different types of cookies have varying lifespans depending on their purpose and functionality within our casino platform. Session cookies are temporary and automatically deleted when you close your browser, while persistent cookies remain on your device for predetermined periods ranging from a few days to several years.
We regularly review and update our cookie retention policies to ensure they align with data protection regulations and industry best practices. Essential cookies required for account security and game functionality are retained for the minimum necessary period, while marketing and analytics cookies follow industry-standard retention schedules that you can control through your privacy preferences.
8. Legal Compliance and Your Rights
Our cookie practices comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR). These regulations govern how we collect, process, and store information through cookies and similar technologies on our casino platform.
Under UK data protection law, you have specific rights regarding cookies and tracking technologies. You can withdraw your consent for non-essential cookies at any time, request information about the cookies we use, and ask us to delete cookie-related data we have collected about your gaming activities. We respect these rights and provide clear mechanisms for exercising them through our platform.
9. Contact Information and Updates
If you have questions about our cookie practices or need assistance managing your privacy preferences on our casino platform, please contact our support team through the methods provided in our main privacy policy. We are committed to helping you understand and control how cookies affect your gaming experience.
This Cookie Policy may be updated periodically to reflect changes in our practices, legal requirements, or technological developments. We will notify registered users of significant changes through email or prominent notices on our casino platform. We encourage you to review this policy regularly to stay informed about how we use cookies to enhance your online gaming experience.